Comments on: Bad Experience at Sears http://reviews.smartcanucks.ca/bad-experience-at-sears/ Just another WordPress weblog Sun, 19 Apr 2026 09:28:16 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: angelachaobella http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-262597 angelachaobella Wed, 22 Feb 2012 13:36:14 +0000 http://reviews.smartcanucks.ca/?p=514#comment-262597 Sears say they offer a 5 yr warranty but none exist www.chaobella.com/sears please read my experience and make sure this never happens to anyone else. Comment and repost!! Sears say they offer a 5 yr warranty but none exist
http://www.chaobella.com/sears

please read my experience and make sure this never happens to anyone else. Comment and repost!!

]]> By: jeff89 http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-39829 jeff89 Sat, 08 Jan 2011 02:50:21 +0000 http://reviews.smartcanucks.ca/?p=514#comment-39829 <strong>By Jackj</strong>Washer - won By JackjWasher - won

]]> By: Gazpache http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-38947 Gazpache Wed, 05 Jan 2011 06:21:44 +0000 http://reviews.smartcanucks.ca/?p=514#comment-38947 I hate Sears's delivery service. I ordered a bed through them 2 years ago. They said it would be delivered on a Saturday between 9am-1pm. So I got up extra early, dismantled my current bed and waited, and waited and waited. I called them at 2pm asking if they knew how much longer it might be as I had errands to run. They said it should be there within the hour. I called again at 4pm asking where it was. They said it would be there within the hour again. I had someone from the call centre call me at 7pm asking if the bed had gotten there yet. Now that was nice that they were checking up on me, but the stupid thing still hadn't arrived. The bed finally showed up at 10pm, brought in by guys who reeked of smoke, my BED reeked of smoke and they refused to bring it into the room that the delivery order said they had to. I spent literally the whole day waiting for them while I had other things to do and I got the run around by the company. They wouldn't even apologize for the extended wait. I was furious. If I hadn't been so exhausted from waiting and needed a bed badly at that point, seeing as my old one was out in the snow in the backyard because I dismantled it... I would have returned the dang thing. I doubt I'll ever deal with them again. I hate Sears’s delivery service. I ordered a bed through them 2 years ago. They said it would be delivered on a Saturday between 9am-1pm. So I got up extra early, dismantled my current bed and waited, and waited and waited. I called them at 2pm asking if they knew how much longer it might be as I had errands to run. They said it should be there within the hour.
I called again at 4pm asking where it was. They said it would be there within the hour again.

I had someone from the call centre call me at 7pm asking if the bed had gotten there yet. Now that was nice that they were checking up on me, but the stupid thing still hadn’t arrived.

The bed finally showed up at 10pm, brought in by guys who reeked of smoke, my BED reeked of smoke and they refused to bring it into the room that the delivery order said they had to.

I spent literally the whole day waiting for them while I had other things to do and I got the run around by the company. They wouldn’t even apologize for the extended wait.
I was furious. If I hadn’t been so exhausted from waiting and needed a bed badly at that point, seeing as my old one was out in the snow in the backyard because I dismantled it… I would have returned the dang thing. I doubt I’ll ever deal with them again.

]]> By: dawn http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-38367 dawn Sun, 02 Jan 2011 21:31:01 +0000 http://reviews.smartcanucks.ca/?p=514#comment-38367 Can you call the store that you bought the machine from may be they can get them to you faster if the sears dealer is the only one around and you get most of your stuff from them just tell them you wont the problem fixed or you will start shopping out of town . We order from the catalog a lot but for bigger items like this we get the store to order if they do not stock that way if they wont us as a customer they will make sure it is worked out also in my area the service rep stops at the store when they are in town on calls . Can you call the store that you bought the machine from may be they can get them to you faster if the sears dealer is the only one around and you get most of your stuff from them just tell them you wont the problem fixed or you will start shopping out of town . We order from the catalog a lot but for bigger items like this we get the store to order if they do not stock that way if they wont us as a customer they will make sure it is worked out also in my area the service rep stops at the store when they are in town on calls .

]]> By: Lisa http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-38275 Lisa Sun, 02 Jan 2011 11:01:11 +0000 http://reviews.smartcanucks.ca/?p=514#comment-38275 megs get a life megs get a life

]]> By: B.Mcphee http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-38263 B.Mcphee Sun, 02 Jan 2011 09:55:23 +0000 http://reviews.smartcanucks.ca/?p=514#comment-38263 This is for posting experiences and getting advice or constructive criticism back,not grammar nazism.I would call them again and just mention that there was no card or indication they had been there,and they should not charge you for this service call. if they cannot verify the proper address then that is their problem. This is for posting experiences and getting advice or constructive criticism back,not grammar nazism.I would call them again and just mention that there was no card or indication they had been there,and they should not charge you for this service call. if they cannot verify the proper address then that is their problem.

]]> By: megs http://reviews.smartcanucks.ca/bad-experience-at-sears/comment-page-1/#comment-38226 megs Sun, 02 Jan 2011 05:48:30 +0000 http://reviews.smartcanucks.ca/?p=514#comment-38226 That made my head hurt. Hello, spell check. That made my head hurt. Hello, spell check.

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