Comments on: Auto Vatche in Cambridge doesn’t want to help you if it’s raining

By: Chris

Chris — Fri, 17 Aug 2012 15:32:31 +0000

I’ve dealt with Vatche D. several times, and I’ve never had a bad experience with him. I’ve actually found him to be funny and very family-oriented. I understand that as the owner and only employee I’ve ever seen there, he can probably come off as stressed - but I’ve seen the way he takes care of his cars and customers, and I was surprisingly impressed.

And as for Brady’s comment: You’ve obviously never dealt with him. He sells both clean cars, and a few cars with minor damages. He even went so far as to show me a receipt for some work he had done for $900 - well below what he was obligated to report. That kind of transparency is rare, especially in used car sales.

By: Ray G

Ray G — Sun, 01 Jan 2012 21:06:18 +0000

I’ve bought 3 cars from them so far. (2 teenagers - 2 cars totaled — don’t ask)

I really like the range of cars he has and he’s always been good on the warranty side.

I get it that if you own your own business and you work a 60 - 70 hour week, you might be a little edgy at the end of a hard day.

Looking for a 4th vehicle. (again- don’t ask)

Ray

By: james

james — Wed, 14 Dec 2011 19:41:23 +0000

i have purchased a vehicle and have recommended many people to shop from Auto Vatche. The cars are very well taken care off both mechanically and cosmetically (and have this awesome smell when you get into them - im picky i notice this stuff). So far, everyone ive recommended hasnt been happier with the cars they have purchased.
I looked around for months and compared other dealerships. Autovatche has excellent service, fair pricing - that its not even worth looking around or bargaining, and clean cars. Great experience!

By: Pat

Pat — Sat, 22 Jan 2011 21:28:39 +0000

Just got back from Auto Vatche and had a very good experience. The salesman spent a whole lot of time with us ouside (-11 C windy) and put up nicely with our 4 kids. He knows the cars he has and was very plesant. No rush. No presure. Gave us the pros and cons of the different models of vans he had and we ended up buying one of them. Good price Good service. I would recomend them to friends. Carproof was provided. No Hits. GMAC Off lease vehicle.

By: brady

brady — Tue, 11 Jan 2011 18:18:21 +0000

Doesn’t he only sell accident cars? Does he even provide a seven page carproof?

By: Jon

Jon — Tue, 29 Jun 2010 02:32:39 +0000

I spoke with him about a car on the phone today. Found him quite pleasant and helpful too. There may be a bit of a language barrier simply due to his accent, but that’s not an attitude thing.

He was on the ball, and I asked him if it was worth coming out for well under his asking price, he countered very reasonably and I am going up tomorrow to look at the car, drive it, and hopefully take it home. He didn’t play games and was straight with me from what I can tell. He even offered up that the car has a small dent in it, and was very accommodating that I was coming from a 3 hour drive away (said he’ll have it all setup to take home if I like it).

I can’t say I had a bad experience so far, and really hope that continues. Will post back as to how it goes.

By: Smartron

Smartron — Sun, 06 Jun 2010 18:14:50 +0000

I have been speaking with Vatche about a sub-compact, and dude was on the ball, he knew every detail about all his vehicles. I found nothing wrong with his attitude or service. I like several of his vehicles and even told him I was just getting my feet wet but he was still more than happy to take his time with me. Now I’ve done my research, and I have my choice, I’m gonna take it for a test drive and an inspection by a friend, then I’ll let you know how it went.

By: Randy

Randy — Fri, 09 Apr 2010 14:33:12 +0000

I was also interested in buying a vehicle from Auto Vatche and was concerned by the comments here. I would be driving about an hour each way to see it and didn’t need to be treated badly by the dealer.

I decided to give Mr. Vatche a call and he was pleasant on the phone, so I decided to drive out to Cambridge to take a look. I have to say I had the opposite experience as the others and found him to be pleasant and easy to deal with. (It was a sunny day if that makes a difference).

Anyway, I bought the minivan for what seemed to be a good price compared to other dealerships. I would say if you see something you like, start with the phone call and evaluate the service yourself.

By: Di

Di — Fri, 18 Dec 2009 20:58:41 +0000

I’d sure like to know where Mel ended up buying a car! We are currently looking for a second-hand, second car - Dec. 18/09

By: C. Tang

C. Tang — Mon, 09 Nov 2009 04:26:52 +0000

I had a similar experience at Auto Vatche…only it was a beautiful day and I think the guy is just a jerk. I have never been treated with such disrespect and rudeness in my life. Do not shop here!