Comments on: Archambault.ca Stay Away!‏

By: Ginger

Ginger — Thu, 13 Jan 2011 04:01:43 +0000

But what compensation? Aren’t they refunding you?

By: JAINGAURAV01

JAINGAURAV01 — Wed, 12 Jan 2011 20:27:12 +0000

Thats gr8 news Mtlmom. I am also having the same email where they had confirmed that product is out of stock so please let me know the steps as I want to sent the similar email to ask for compensation

By: Sally888

Sally888 — Wed, 12 Jan 2011 05:31:11 +0000

I kept my emails mtlmom too so im very interested, I even told them they never said limited time anywhere on their site where i bought!

By: mtlmom

mtlmom — Wed, 12 Jan 2011 01:35:17 +0000

I posted an update on the original blog, if interested.

Unfortunately for them I had kept the original email in which they say:

”To this date, we haven’t received the products you ordered and our suppliers are unable to confirm a specific restock date for your products, which are also out of stock at the supplier’s warehouse.”

There were no limited quantities, they never had the product.

I’ll keep you guys posted.

By: Sally888

Sally888 — Sun, 09 Jan 2011 19:00:16 +0000

They offer their site in english Ginger which means I am entitled to receive english service throughout the process as well. Thats like saying Bell Canada is enlgish so you cant expect to be dealt with in French even though they offer french.

I received the same email, nowhere on their add or page did it say “limited quantity” they took their sweet time refunding my money as well.

I agree, one of my worst online experiences shopping in years and I pretty much do all my shopping online.

By: jaingaurav01

jaingaurav01 — Fri, 07 Jan 2011 02:09:14 +0000

Today I received another email from archambault about order cancelation and this time they are telling that this was limited quantity deal and that why they are canceling order.

By: Ginger

Ginger — Thu, 06 Jan 2011 21:07:00 +0000

“transferred to a french message and most of us are english speaking”

It’s a French company. It is based in Quebec, and it’s a “French language retail site.”

By: jaingaurav01

jaingaurav01 — Thu, 06 Jan 2011 03:14:41 +0000

Same story. I have sent another email to them and I’m sure they are not going reply. I’m in Canada from last 5 years and this is worst experience of online shopping.