To all the complainers : all your shopping problems would be solved if you could just see your way to producing all your daily needs yourself. That way, you could be certain that your hard-earned (or otherwise procured) dollars don’t go to money-hungry entities who only care about profit.

Service people provide a service. In all likelihood, on an individual basis, they provide that service in the same vein as you request it. Rude begets rude and respect begets respect. I must say that in all my years of dealing with people, both as a customer and as a retail employee, I can count on the fingers of one hand (with fingers left over) the number of times I have been the target of rude behaviour.

If you have an issue with the way you perceive you have been treated … look in the mirror first.

Did it ever occur to you that this might have been what happened? Either way, the manager was well within his rights to say “If you don’t like it, don’t come back”. You should have apologized on your son’s behalf, and disciplined him for his potty mouth!

Your son provoked rudeness from the manager. If he’d responded politely, he would’ve gotten the same back. I’d love to know what planet people come from where it’s okay to act like a rude, uncouth jerk, then expect respect and/or special treatment in return, and it actually WORKS.

I’m amazed that you think that under NO circumstances should anyone DARE to speak to YOU or YOUR SON that way, but it’s perfectly all right for you or your son to be rude to the Superstore manager. If I dared speak to anyone the way your son did in your complaint, my mother would have made me apologise for MY rudeness, then dragged me home and washed my mouth out with soap for being so disrespectful and potty-mouthed. Heck, I’m 30 years old now and if I pulled a stunt like your son did, mouthing off to someone like that, she’d STILL probably drag me home and wash my mouth out with soap.

This used to be a giant problem in this store with people heading back into the meat dept or something like that and grabbing themselves a nice steak and lobster dinner along with the 10 dollars of stuff they maybe did buy.

Loss prevention officers arent out to accuse everyone of theft. People should take a little more patience with these people as they are there, and maybe you do get reciept checked when you werent shoplifting something, however 100 of people get arrested for shoplifting.. its one way at trying to keep product in the stores and prices lower for the customers. Just remember that when your at the till with your next purchase.

It’s not bad parenting that your son feels the need to speak freely when he is being judged. That’s his own choice and I’m sure next the people in this feed will blame some other party, like the school system or his friends. I wouldn’t listen to it. Its his own fault. I’m sure their kids are or will be defiant at times and I hope someone says it’s “bad parenting”.

Maybe it’s happened to him before. The RCCS store manager in this story seems to have quite a little man syndrome. He could have easily apologized for his reaction to the F bomb as well couldn’t he? And is it so bad that the son felt the need to stand up for himself? Indeed, speaking to elders like this is pretty crappy too. But the store manager pulled a power play. You know when a security guard thinks of himself as a cop or a cop thinks he can charge a passenger of a vehicle with a 100km speeding ticket because the driver pulled over to the side of the road too far and the gravel crumbled causing the car to be dangerously balanced and half off the road? Yeah, those are power trips.

I ABSOLUTELY hate it when people are rude to waitresses, cashiers, Tim Hortons employees, call center agents, etc. I have left a couple dates because a guy was rude to people serving us. I reemed out a friend of mine who seemed to think owning his own company and enjoying all the toys life can offer was reason enough to be belligerently rude to a sweet Tim Hortons employee. The point is not in “parenting” and this story didn’t hold back from the truth of all events, so hand it to Biddie for being honest. His son was probably insulted and I’d probably ask the man if he had a reason for stopping me at the door at all, but more politely. They have cameras EVERYWHERE. I’ve seen the inside of the Loss Prevention office. If they don’t have any justifiable reason, why stop people? If a police officer doesn’t have any reason to pull you over, would you appreciate an hour of being frisked, searched and questioned? Probably not.

It never happens when I am with my goddaughter, nieces or my nephew. It never happens when I’m alone, or with my mother, or father. But it always seems to happen when I am shopping with a girlfriend, a guy friend or my fiance. It’s weird, but I think loss prevention seems to think there’s something suspicious about people who shop in pairs who are between the ages of 18 to 38 (my oldest friend) and are in a good mood while shopping.

A lot of posts commend the rudeness of the manager because they believe that if the son was rude, he should be too. But are any of you trying to put yourself in both of these people’s shoes? Give respect to get respect is said a lot. But was the manager being respectful in the 1st place by defamating the son’s character? Catherine was the 1st to point out the legality issues. Next time your browsing the internet, check this out: “defamation of character law”. Both need practice in manners. Next time, tell your son to say this.

“Are you 100% that there is reason to question me or accuse me, especially since I haven’t even left the store? Because if you aren’t, I will call the police myself, stay here, let them search me and check my receipt and then sue you for defamation of character.”

It’s more polite and maybe the manager should call his Loss Prevention team to see if there was absolutely any reason to check his receipt.