1) The company can not sue you for having someone’s opinion of a store of your site. They can only sue you if you’ve used unauthorized copyrighted information or branding. Companies that do this outside of fraudulent activity typically look desperate anyways.

2) Good for Amber for posting her own experience but she ruined it by claiming to be a lawyer and threatening legal action when by her words, she is clearly not qualified to pursue this. But good try, it probably felt good to hit submit.

3) I use my real name often when writing reviews - it adds credibility and I know that it is safe from lawsuits that have no credibility. It’s not like she called Mia a dirty name. She reviewed the store from her experience.

4) American Romance needs to suck it up and get some customer service. IF you sell dresses but don’t offer alterations, get a list of seamstresses and offer it to your clients with the expectation that all you do is sell dresses.

So, the moral of the story to the folks of this establishment…. Without customers, you have no business…Why is it so hard to understand the importance of keeping your customers happy? Keeping your customers happy is the key to keeping your customers.

besides … what if companies like Air Canada decided to after every single person that complained about them on blog sites!? sheesh!

Usually with blogs of this nature the first comment is automatically moderated. My site works the same way, too. It’s not a personal thing, it happens to everyone that posts the first time.

Whoever the admin is that is working today just needs to get through the queue. That’s why your comment is delayed.

In addition, I just finished reading all the comments on the other post. There are definitely people posting in favour of Mia and getting her to tell her story. This site is unbiased–you just need to wait for your comment to get through the queue. Boo isn’t out to get you!

Also, Beth is a friend of mine and she just tried to post another comment that had to be “moderated”. Seems to me like Boo is choosing which comments are to be posted. Obviously Boo is only trying to post comments which are negative and not any positive ones. Positive ones being that we are requesting Mia to come on the blog to tell her side of the story.

This is what Beth had to say originally before Boo decided not to post it.

“I agree with shejayd. We should still be able to see the information, but having the people’s names (especially last names) is probably not a wise thing to do if you want to avoid a lawsuit. The comment from Joeyjoejoe has a lot of truth to it. He wrote that “Since you actually had to read and approve it before it went up on the site, you are probably liable as a publisher.”

Also, Mia sent you an email asking you to remove the article not post her email to you so that everyone can see it. That might have been a mistake on your part since you are now clearly not keeping her personal information private (like using her full name). That might also be grounds for a suit.”

Boo Radley - Why are you deleting posts if everyone has an opinion? It’s obvious you have control of what gets posted on here. Was that email from Mia even real or did you just want some really good gossip on here? Your thoughts on that one Boo??????????

The world has changed, and businesses have to change with it. People talk, the internet is just another way to communicate. If you want people to say good things about your business rather than bad things, then you need to step up to the plate and give them a reason to change their opinion about you by offering good customer service. Or just do it right from the beginning.

Trying to scare people by throwing the word lawsuit around is just going to damage your reputation, not improve it.

I bought my last bridesmaid dress in Oakville, and the next time I buy one I will definitely NOT be purchasing from American Romance Bridal after this fiasco.

A. D’Souza: 1
Bridal store: 0